We will help you achieve high-level collaboration and efficiencies by setting up, positioning, and empowering better business procedures in your remote team.

Our competencies rest largely on IT management, especially on Web developers, Web administrators, SEO specialists, technical support, call center representatives, back-office assistants, telemarketers, Internet link builders, and chat, email, and market support staff.

Focus Outsourcing has had long and rich experience working with professional, highly skilled staff from the Philippines who have manifested passion and commitment for excellence.

Hereunder is a list of our capabilities:

• Set up an operations interface between you and your remote staff using a free, basic online management tool that will empower more individuals in your organization toward collaboration;
  
  
• Train our remote staff to adopt the value of instant communication. They now use instant messaging services from Skype and understand discipline around their need to be online during working hours at all times so they can work faster and more efficiently with you;
  
  
• Recruit your remote staff on a quick turnaround at less cost (within 2 weeks for as little as $550). This one-time fee per staff member pays for advertising the job position, preparing job position descriptions, developing recruitment strategy in consultation with you, pre-screening the field of applicants, interviewing qualified candidates, and short-listing those who meet your skills and hiring criteria;
  
  
• Test applicants for their English-speaking abilities, checking out if they have fast working Internet connection, safety regimen and suitable home-working environment;
  
  
• Appoint a manager to oversee the punctuality of your sub contractors, keep tab on employer-employee relations issues and monitor remote quality assurance on employee behavior;
  
  
• Perform monthly evaluation and measure overall staff performances against standards and key indicators that you may have set in place;
  
  
• Assurance that only the monthly phone bill will be added to your operations cost;
  
  
• Take care about compensation and wage-related issues such as payroll, taxes, health benefits, meal allowances and any other compliance issues in-between the laws of the Philippines and Australia;
  
  
• Allocate soft phone technology for every member of the remote staff and set up Skype accounts for immediate use;
  
  
• Trim down paper work and management procedures to the minimum, thereby making it easy for you to work out positive performance with subcontractors;
  
  
• Require only one month minimum sub-contract agreement for quick, hassle-free start;
  
  
• Remove your responsibility on overhead costs, unless we formally and jointly agree to put a remote team working together from the one office we've set up for you;
  
  
• Guarantee for one month that no other recruitment company will offer you 30 days staff replacement and exit policy. In case you are unsatisfied with the staff member we had recruited in your behalf, you may opt for his replacement with the second qualified candidate for free.

At What Cost-effective Rates Are Our Services Offered?

One of the relatively lowest in Southeast Asia, our services rates remain competitively priced. Once you have decided which package you wanted to avail, you may send us an email and a customer support representative will call you back in four hours.